To answer that question, newsrooms need to establish authentic and thoughtful relationships with communities and individuals that they otherwise have not been in relationship with. Some are asking, “How do we get more diverse audiences?” to which I always ask, “What are you offering them of value that they have said they need?” Every newsroom is approaching this reckoning differently. Many newsrooms are coming to see that they have underserved, misreported on, and harmed communities that don’t hold traditional positions of power (e.g., communities of color, low socioeconomic status, undocumented, refugee, very young or very old, people with radical or fringe beliefs). A conversation that seeks to understand, rather than extract basic information, has the potential to create a real relationship. What do you want to know about this controversy that you don’t already know?Īdding these questions to interviews concerning any story with deep tension would not only change what’s being reported, but also create an opportunity within the people being interviewed to reflect more deeply, and potentially shift their mindsets and behaviors. What would it feel like if you woke up and this problem was solved?Ħ. What do you want the other side to understand about you?Ĥ. What do you want to understand about the other side?ģ. What is oversimplified about this conflict?Ģ. In this second in a series of two blog posts, Jennifer Brandel, who has collaborated with Kettering on journalism experiments in strengthening democracy, writes about the implications of the book’s insights for the media.Īmanda Ripley’s book High Conflict provides the following list of questions that reporters can ask to produce more complex, nuanced stories and reduce unproductive conflict:ġ. Earlier this year, journalist Amanda Ripley spoke to Kettering Foundation staff about her book High Conflict: Why We Get Trapped and How We Get Out.
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